Effective Date: September 1, 2024
Welcome to Desert Dogs Design. By accessing and using our website and services, you agree to the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using our website or purchasing our products, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our site or services.
2.. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our site or services following any changes constitutes acceptance of the new terms.
3. Products and Services
Desert Dogs Design offers custom and pre-designed bottles, hats, shirts, sweatshirts, bags, and accessories. We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content are error-free.
4. Orders and Payments
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Prices are subject to change without notice. Payment must be made through our approved payment processors. We do not monitor or control the information collected by these payment processors.
5. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Desert Dogs Design and is protected by intellectual property laws. Unauthorized use of any content is prohibited.
6. User Conduct
You agree to use our website and services in accordance with all applicable laws and regulations. You will not engage in any activity that may harm or disrupt our website or services or infringe on the rights of others.
7. Limitation of Liability
To the fullest extent permitted by law, Desert Dogs Design is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent allowed by applicable law.
8. Disclaimer of Warranties
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our website will be error-free, secure, or uninterrupted.
9. Indemnification
You agree to indemnify and hold Desert Dogs Design, its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses arising from your use of our website, products, or services, or from any violation of these Terms and Conditions.
10. Arbitration and Legal Fees
Any disputes or claims arising from these Terms and Conditions, your use of our website, or our products will be resolved through binding arbitration in accordance with the rules of the Washoe County Court. The arbitration will take place in Reno, NV, and the prevailing party in any arbitration will be entitled to recover its reasonable legal fees and costs. You agree to bear all legal fees and expenses incurred in connection with any disputes or claims.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Nevada, USA, without regard to its conflict of law principles.
12. Termination
We reserve the right to terminate or suspend your access to our website and services at our sole discretion, without notice, for any reason, including if you breach these Terms and Conditions.
Thank you for choosing Desert Dogs Design. Your use of our website and services signifies your acceptance of these Terms and Conditions.
Desert Dogs Design
Effective Date: September 1, 2024
Thank you for shopping with Desert Dogs Design. We are committed to providing high-quality products and custom designs. Please review our Return Policy below to understand our procedures regarding returns and exchanges.
1. Custom Orders
Custom orders are made to your specific design and specifications. As such, custom items are final sale and cannot be returned or exchanged due to errors in design provided by the customer. It is the customer’s responsibility to ensure all design details are accurate before submitting the order.
2. Non-Custom Orders
For non-custom products, returns are accepted only if there is an error or defect in the product. If you receive a defective item, please contact us within 10 days of receiving your order to request a replacement.
3. Return Process
To initiate a replacement, please follow these steps:
- Contact our return team at returns@desertdogsdesign.com to report the issue and request a replacement authorization.
- Provide your order number, a description of the issue, and photos of the product.
- Return the product in its original packaging and condition within 14 days of receiving the replacement authorization.
4. Product Damage
Products damaged due to customer mishandling, including but not limited to drops or other accidental damages, are not eligible for replacement. Please handle your products with care to avoid any damage.
5. Shipping Costs
If a replacement is authorized due to a product defect, we will cover the return shipping costs. For all other returns, including those not authorized, the customer is responsible for the shipping costs.
6. Replacements
Replacements will be issued only for products with defects or errors. No refunds will be provided. Replacement products will be sent once we receive and inspect the returned item.
7. Contact Us
For any questions or concerns regarding replacements, please contact us at returns@desertdogsdesign.com.
We are here to help and ensure your satisfaction.
Thank you for choosing Desert Dogs Design. We appreciate your understanding and cooperation with our return policy.
Desert Dogs Design
Copyright © 2024 Desert Dogs Design - All Rights Reserved.
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